FAQs

Where Are You Based?

• Dallas

Do you ship internationally? 

• Yes, we ship anywhere in the world

Do I Get A Tracking Number?

• Yes, once your order is shipped, you will have tracking information sent to your email. If you do not receive one, simply email us with your order # and we will send your tracking info over. If your tracking number is "not found" it's because the post office has yet to process your package. Give it 24 hours to update.

Can I Cancel Or Change My Order?

• Once the order is placed, it cannot be altered or changed because we ship out several orders a day. If you entered an incorrect address for your order, let us know so we can try to fix it before sending it out.

How Long Will It Take To Receive My Order?

• Roughly 5-8 business days. We ship with USPS First Class Mail, which takes 2-4 days once shipped. All orders will be shipped within 1-3 days of purchase, 14+ days if you are international. If you have not received your order in the time frame given above, email us and we will get back to you.

• If you place an order on Friday or the weekend, it will be shipped on Monday or Tuesday.